The eBay Community

Buyer wants a refund after paying, says he can't collect

A buyer has bought an item which was listed as collection only, and after already paying for it now wants a refund, saying he can't collect. When I accepted his offer, I had to agree that I was entering a contract to sell to him. Well, is he obligate...

Local pickup

So I recently purchased an item. A large item at that. Being the seller is only 2 hours away I select local pickup. Pay for the item. There's no address or phone number for us to get together to discuss pick up arrangements. I try and message the sel...

Gaming PC

My Tyme Computers has launched last week on Ebay. We custom build a totally awesome gaming computer but seem to have trouble with closing the sale. Any suggestions on how we can close?

Where do you source products to resell?

I want to sell from home, but where do I get bulk wholesale products from? I’m not talking about estate sales.

Been restricted for a week, $7500 funds on hold. Im in some nightmare e-mail process

Absolutely no idea why, but the initial message stated I needed to upload tracking, which makes no sense, as all my labels are done through ebay shipping and all are done within a day with automatic tracking associated to the shipment. Phonecalls and...

Shipping Cost Advertising is Misleading

This may have been discussed before, I apologize in advance-eBay advertises reduced shipping costs if you purchase the labels through them. Great-you save money. BUT...the final value fee percentage is inclusive of the full shipping cost, thus negati...

What does "Your refund for this item was processed on {INR_DATE_REFUND_WAS_INITIATED}" mean?

I placed an order from a seller on eBay. The item never arrived, and it's been close to 50 days now. I filed an INR claim, and I see this message when I click the link that I was sent by eBay customer service. "Your refund for this item was processed...

Will my item eventually show as delivered? And my payments clear?

I sold an item (my first!) and saw that the buyer lived very close. I asked permission to hand-deliver, received it, and went ahead and delivered it. I did not see the advice to pull down & relist as a local pick up until after the delivery. I don't ...

Can I insist on return of item as seller

Hi. Looking for help please. A buyer contacted me to say there is a tiny chip on an ornament I sold. It wasn't there when I posted it. I am offering a full refund upon receiving it back but he says he wants a partial refund of £50 to get it fixed and...

Resolved! Too many offers!!!!!

Please make it stop! I was researching a particular style of shoe and was looking at it in all the photographs of lots of listings and I added a few to my watchlist while I shopped. Now I'm being attacked by offers for shoes that aren't even my size!...

Start Dropshipping

Hi everyone, I created ebay personal account, now i want to convert it to seller account, but i watched videos on youtube, i came to know that for converting personal account to seller business account it will require 30 days old account with persona...

A Buyer with two address's. A previous that popped up. I sent the item before it was paid for

by mistake along with the tracking number. A few days later I get a message that the item was delivered. I went back to the Invoice address and discovered a different address in the same state and same town same name. The buyer filed a claim for not ...