The eBay Community

Buyer wants a refund after paying, says he can't collect

A buyer has bought an item which was listed as collection only, and after already paying for it now wants a refund, saying he can't collect. When I accepted his offer, I had to agree that I was entering a contract to sell to him. Well, is he obligate...

Let Me Get This Straight..

Ebay will not allow me to sell an Americana salt and pepper shaker set from the 1950s that shows a black man and woman dressed in an Aunt Jemima outfit, BUT WILL allow all types of Nazi memorabilia and coins? Ebay's excuse is the salt an pepper shake...

Resolved! What's wrong with Fedex?Cost adjustment

Today I received a notification about three parcels where Fedex has recalculated the cost.The weight of my parcel was LESS than what I initially indicated and paid for. And Fedex charged me double the cost. I always specifically indicate not 3.2 lb, ...

Multiple payment disputes for same item. Very suspicious.

I have an item selling in one of my stores that normally gets about 1 sale a week. As of about three weeks ago the sales jumped to 3-5 per day (I have no problem fulfilling the orders as I am well stocked). But all these new sales are coming from bra...

Gaming PC

My Tyme Computers has launched last week on Ebay. We custom build a totally awesome gaming computer but seem to have trouble with closing the sale. Any suggestions on how we can close?

eBay's International Standard Delivery shipments are getting overcharged.

To preface, at the point of creating labels I ensure to document the exact weight and dimensions of the article to be shipped via eBay International Standard Delivery. This information is documented into my accounting software and reviewed every 4 mo...

eBay "back office team" constantly rejecting negative feedback removal requests against eBay policy.

C/S personnel are constantly making subjective decisions based on their own personal feelings towards cases instead of following eBay protocol. I request removal of negative feedback for one of two reasons: A) Buyer is ordering internationally. Item ...

leaving ebay after poor seller experience

After a few years and about 40 good purchases I will now be leaving ebay - it only takes one bad one.Paypal may well be collateral, we will see - buyers do not lose money easily.

Help identifying soldiers uniforms

Hey everyone, I need help identifying what country this military unit is from. I have a group of RPPCs , postcards are postmarked from Germany and written in German I believe. But the uniforms don’t have any patches or insignias I can see. All the Ge...