The eBay Community

eBay "back office team" constantly rejecting negative feedback removal requests against eBay policy.

C/S personnel are constantly making subjective decisions based on their own personal feelings towards cases instead of following eBay protocol. My requests to have negative feedback removed are always either due to international shipments (shipped vi...

Help identifying soldiers uniforms

Hey everyone, I need help identifying what country this military unit is from. I have a group of RPPCs , postcards are postmarked from Germany and written in German I believe. But the uniforms don’t have any patches or insignias I can see. All the Ge...

leaving ebay after poor seller experience

After a few years and about 40 good purchases I will now be leaving ebay - it only takes one bad one.Paypal may well be collateral, we will see - buyers do not lose money easily.

Let Me Get This Straight..

Ebay will not allow me to sell an Americana salt and pepper shaker set from the 1950s that shows a black man and woman dressed in an Aunt Jemima outfit, BUT WILL allow all types of Nazi memorabilia and coins? Ebay's excuse is the salt an pepper shake...

Multiple payment disputes for same item. Very suspicious.

I have an item selling in one of my stores that normally gets about 1 sale a week. As of about three weeks ago the sales jumped to 3-5 per day (I have no problem fulfilling the orders as I am well stocked). But all these new sales are coming from bra...

Local pickup

So I recently purchased an item. A large item at that. Being the seller is only 2 hours away I select local pickup. Pay for the item. There's no address or phone number for us to get together to discuss pick up arrangements. I try and message the sel...

eBay's International Standard Delivery shipments are getting overcharged.

To preface, at the point of creating labels I ensure to document the exact weight and dimensions of the article to be shipped via eBay International Standard Delivery. This information is documented into my accounting software and reviewed every 4 mo...

Promoted listing won't work. Sales down

Hello everyone, Lately, I've been experiencing issues with my promoted listings activity. Although this feature is supposed to increase sales, I'm not seeing the desired results. I've even increased the percentage of my promoted listings, but my sale...