The eBay Community

It's Time to Reimburse Buyers for Return Packaging

When buyers receive items not as described or defective, and need to return the item, very often they incurred additional cost to package the item before returning it. That's because, to open the package, one must destroy the onetime use packaging. e...

Offering choice of eBay International Shipping and direct international shipping

A while back a poster on this forum asked me a question to the effect of:Offering both eIS and direct international shipping, do you find buyers select eIS or direct (USPS international) more frequently? At the time eBay had just started rolling acco...

Resolved! Movie game reboot

Movie Actor/Actress Movie

NEW eBay Price Match Guarantee Feature?

Hello,I hope this message finds you all well. Today an interesting thing occurred on the app that has never happened to me before. I am going to write this in point-form.1. I sell an item to a buyer2. Buyer immediately requests to cancel sale after p...

items not showing in search after an excess of 24 hours

I am new to selling, and have multiple listings posted to sell which some are now on the 3rd day since listing. I am already being charged for the listing, which includes the advertising fees, and none of my posts are showing in searches. I have alre...

How to bulk update all listings to allow offers?

Is there an easy way to bulk update all my listings to accept offers?

Monthly Chat Update

Hi sellers, We wanted to let you know that we're making a couple of updates to the way we communicate site changes and topics with our sellers. We've decided to retire the monthly chat’s current format. Instead, we will schedule our chats with eBay s...

fraudulent seller

I was the victim of a seller, he sold me a fake watch, I realized 3 months later, what can be done in this case? I have tried to contact an ebay representative but everything is robotic, I am disappointed with the help of ebay I cannot contact a pers...